Why it's important to buy customer service and not just a website.

February 4, 2021

If you are a business owner then you've probably heard time and time again this year, that you have to move online for your business to succeed in the pandemic.

I've been hearing a lot from owners that come to me that they hired an agency or freelancer and had a website built and pay monthly for SEO, just to not receive the great customer service they deserve. So many business owners justifiably reacted out of fear and hired these people because they are supposed to be experts. Instead many of these designers/developers sold a service but didn't provide quality in the design and customer service experience.

Working with someone who cares, and asks how you are doing, how they can help your business instead of just selling you a service, but genuinely caring is what business owners deserve.

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